Microsoft | Sofware | How to Solve Mozilla Firefox Crash | Firefox can crash for a variety of reasons, but you can quickly fix most crashes with Firefox Safe Mode and the Reset. However, even this trick will not fix every crash.
Complex web browsers are pieces of software that interact with many other software on your system-extensions and themes, plug-ins, security programs, graphics drivers, and much more. Incompatible or stale software can often cause crashes.
Using safe mode
Firefox has a safe mode that includes load-ons Firefox opened without you. To enable safe mode, click the Firefox menu, point to help, and select Restart with Add-ons Disabled. You also can enter safe mode by pressing the Shift key while starting Firefox.
Try using safe mode for a while if Firefox crashing. If safe mode works fine, the problem is with one of your Add-ons. You may want to leave the safe mode and disable add-ons one by one until you identify the add-on causing the problem.
reset Firefox
Firefox stores your personal data in the profile folder. Problems can occur with your profile folder, but you do not have to waste time to identify and correct the cause for sure. Reset Firefox feature will create a new profile folder, migration bookmarks, browser history, saved passwords, cookies, and auto-fill information.
You will lose the extensions, themes, search engines, and site-specific preferences when reset Firefox. Extensions, and themes in particular can cause a crash, so to get rid of them and start from a clean profile can help.
To reset Firefox to its default state, new Firefox menu, point to help, and select troubleshooting information.
Click the Reset Firefox. Firefox will create a new profile for you and migrate most of the old information. New profile, clean should hopefully fix your crash.
If Firefox starts crashing again after you install your favorite extensions, one of your extensions is likely to cause crashes. Try Reinstall extensions one-by-one to identify whether a particular extension is causing the problem.
Disabling hardware acceleration
Firefox hardware acceleration features of your computer's graphics card to make text and objects on web pages. It speeds up the rendering of web pages and take some of the load from your CPU. However, hardware acceleration can cause issues with some graphics drivers and graphics cards.
You can determine whether the problem is with the hardware acceleration disable it. To do so, click the Firefox button and select an option. Click on the icon and uncheck advanced use hardware acceleration when available check box.
Try using Firefox for a while after the turn this feature off. If Firefox stop crashing, hardware acceleration is likely the problem. You can try installing updated graphics drivers and see if they fix the problem. If they do not, you have to leave hardware acceleration is disabled on your system.
Note that you do not have to disable hardware acceleration if everything is working properly, because this is a handy feature.
Virus software may cause Firefox to crash, simply because it can cause other programs to crash on your system. If Firefox crashing regularly, scan your computer with an antivirus program such as Microsoft Security Essentials. If you already have an antivirus program installed, you may want to get a second opinion from another antivirus program.
Software updates
Mozilla recommends updating the software on your system if Firefox crashing. Here is a list of everything you'll need to update:
Firefox: Click the Firefox menu, point to help and select on Firefox. Download and install any available updates.
Plug-in: Visit Check page Firefox plug-in update. Page for the plugin will scan outdated browser. Follow the link to download and install updates for plugins obsolete.
Extensions, and themes: click the Firefox button, click Add and select the extension. Click the gear menu and select Check for Updates. Install add-ons updated.
Graphics drivers: Install an updated graphics driver to fix problems with hardware acceleration.
Internet security software: Install the latest version of firewall, antivirus program, Internet security suite, and other security applications installed on your system.
Hardware problems can also cause Firefox-and other software - to crash. Try checking your computer's RAM for errors if the crashes continue to occur.
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